The short answer
Email us at help@legalaid60.org.uk to report an error, ask about the site, or tell us something is not working. We cannot advise on your case, we cannot tell you whether you qualify for legal aid, and we are not a legal aid provider. Please keep any message general and do not send case papers.
Important information
Please keep any email general. We do not want the details of your case, and we cannot advise on it. Do not send case papers, financial disclosure, court documents or anything confidential. If you do, we will delete it.
If you are in immediate danger, do not email us. Use the numbers on our urgent help page or call 999.
What we can help with
- Corrections. If something here is wrong or out of date, this is the most useful thing you can contact us about. A link to the source that shows it is ideal. Our corrections policy.
- Accessibility. If something on the site does not work with your screen reader, keyboard or magnification, tell us what happened.
- Something missing. If you looked for an answer and could not find it, that is worth knowing.
- Press and research enquiries.
What we cannot help with
- Whether you qualify for legal aid. Only the Legal Aid Agency, or a provider acting under its contract, can decide. Use the official checker and speak to a provider.
- Advice on your case. We are not solicitors and this site is not a legal service. How to find a solicitor and where to get free advice.
- Chasing an application. Speak to the provider who submitted it.
- Anything urgent. We are not a helpline and we cannot respond quickly enough to be useful in a crisis. Urgent help.
Where to go instead
- To check eligibility: Check if you can get legal aid on GOV.UK
- To find a solicitor: Find a legal aid adviser
- To find a mediator: GOV.UK finder for legal aid family mediators, or the Family Mediation Council directory for mediators generally
- For free advice: Citizens Advice or the Law Centres Network
Who you are contacting
Legal Aid 60 is operated by Family Legal Ltd, company number 16431127, registered in England and Wales. More about us. Your message is handled in line with our privacy policy: we use it to reply and for nothing else, and we do not add you to any mailing list.